Frequently Asked Questions
Answers That Make Homeownership Feel a Little Easier
Common Questions
What homeowners ask us most
What areas do you serve?
We proudly serve homeowners throughout Louisville and Southern Indiana. If you’re unsure whether you’re in our service area, reach out and we’ll be happy to help.
How quickly can you respond to service requests?
We respond quickly and often offer same-day or next-day appointments depending on availability. Emergency requests are prioritized based on urgency.
Are you licensed and insured?
Yes—we’re fully licensed and insured in both Kentucky and Indiana.
Do you offer free estimates?
Yes—many of our services include free estimates. Contact our team and we’ll help determine the best next step.
Emergency Services
What qualifies as an electrical emergency?
Burning smells, sparking outlets, sudden outages, exposed wiring, and electrical smoke should all be addressed immediately.
Do you offer emergency electrical services?
Yes—we offer 24/7 emergency electrical support.
Should I attempt repairs myself?
No—electrical issues can become dangerous quickly. It’s always safest to call a licensed professional.
Generators
How much does a whole-home generator cost?
Pricing depends on your home size, energy needs, and generator type. We provide customized estimates based on your home.
How quickly do generators turn on?
Most systems restore power automatically within seconds of an outage.
Do generators require maintenance?
Yes—routine maintenance helps ensure your generator works when you need it most.
EV Chargers
Do I need a Level 1 or Level 2 charger?
Level 1 chargers are slower and use standard outlets. Level 2 chargers provide faster charging and are preferred by many homeowners.
Can my current panel support an EV charger?
Many homes can support EV chargers, but we’ll evaluate your electrical system to ensure safe installation.
Are rebates available?
Depending on your area and utility provider, rebates may be available.
Wiring & Panels
How do I know if my home needs rewiring?
Signs may include flickering lights, warm outlets, frequent breaker trips, or outdated wiring systems.
How do I know if I need a panel upgrade?
Frequent breaker trips, outdated fuse boxes, limited electrical capacity, or adding new technology may require an upgrade.
Do you handle permits?
Yes—we help coordinate permits and ensure all work meets code requirements.
Lighting & Ceiling Fans
Can you install fixtures I already purchased?
Absolutely—we’re happy to install customer-provided fixtures.
Do you install outdoor lighting and fans?
Yes—we install both indoor and outdoor electrical fixtures.
Can you help me choose the right fixture?
Absolutely. We’re happy to help guide you toward the right solution for your space.
Featured Services
Services That Keep Your Home Running
Electrical Repairs
Fast, reliable solutions when something isn’t working right or you need the professionals.
Panel Upgrades
Modernize your home’s electrical system for safety, performance, and peace of mind.
Generator Installation
Backup power you can depend on when it matters most.
EV Charger Installation
Convenient, at-home charging built for your lifestyle.